From Our Blog

Personnel is #1 Reason Not to Return to Dillard’s & Macy’s

The competition in the apparel market is stiff. Consumers have a lot of choices. And there is no shortage of research studies highlighting consumers regularly saying they will pay a little more for a better experience. Yet, a good in-store experience can be derailed by so many things: poor interactions with associates, lack of product […]

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Competing with the Refrigerator: 3 Ways To Get Millennials To Dine Out

According to a new study from the NPD Group, Millennials are eating about one fewer meal out per week. And one less meal out a week adds up! Millennials are now making their meals at home. With the low job prospects for Millennials it’s logical to expect Millennials to spend less money on luxuries, like dining out. […]

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On-Demand Resource Library

Social Media Food & Beverage Trends Index

RLC14 panel discussion “Why Millennials Are Eating Your Lunch” with newBrandAnalytics, Kimpton, Veggie Grill and SmashBurger

What Connected Consumers Demand From You Now – Forrester Research & newBrandAnalytics

Webinar Featuring Smashburger: SMASH Your Rivals with Social Competitive Intelligence

Social Competitive Intelligence eBook

Social Engagement Best Practices E-Book

Nate Riggs Presents: Social Restaurant Podcast #3: Zoës Kitchen On Social Intelligence

Learn expert tips & tricks to make Facebook work for you.

Learn expert tips & tricks to make Twitter work for you.

Learn expert tips & tricks to make Foursquare work for you.

Learn expert tips & tricks to make TripAdvisor work for you.
A Conversation with Molly Catalano, Director of Communications & PR for Five Guys

A Conversation with Melissa Scully, VP - Operations for Garces Restaurant Group

A Conversation with Bob Gannon, VP - Marketing Strategy & Insights for Ruby Tuesday

Industry Experts Tell All: Why Your Current Social Strategy Isn't Enough

What Winning Brands Do with Online Reviews
Leveraging Guest Insights to Engage Employees to Deliver a Superior Guest Experience.

Social Evolution: Beyond Guest Recovery

Trending Dishes/Ingredients on Social Media that Drove Customer Loyalty in 2012

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