From Our Blog
With Cabela’s customer loyalty score clocking in 9 percentage-points higher than Sports Authority, Cabela’s wins this retail loyalty matchup. To determine the winner, we drilled into customer comments around the key loyalty drivers: Products and Personnel.
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The 200-location global French bakery and restaurant, Le Pain Quotidien, takes listening to guests seriously. Director of Guest Relations, Erin Pepper, recently took a seat at our communal table in preparation for the Hospitality Technology cover story, “The Rise of Social Hospitality.” Hear what she had to say about using newBrand for her restaurant chain’s […]
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On-Demand Resource Library
Social Media Food & Beverage Trends Index
RLC14 panel discussion “Why Millennials Are Eating Your Lunch” with newBrandAnalytics, Kimpton, Veggie Grill and SmashBurger
What Connected Consumers Demand From You Now – Forrester Research & newBrandAnalytics
Webinar Featuring Smashburger: SMASH Your Rivals with Social Competitive Intelligence
Social Competitive Intelligence eBook
Social Engagement Best Practices E-Book
Nate Riggs Presents: Social Restaurant Podcast #3: Zoës Kitchen On Social Intelligence
Learn expert tips & tricks to make Facebook work for you.
Learn expert tips & tricks to make Twitter work for you.
Learn expert tips & tricks to make Foursquare work for you.
Learn expert tips & tricks to make TripAdvisor work for you.
A Conversation with Molly Catalano, Director of Communications & PR for Five Guys
A Conversation with Melissa Scully, VP - Operations for Garces Restaurant Group
A Conversation with Bob Gannon, VP - Marketing Strategy & Insights for Ruby Tuesday
Industry Experts Tell All: Why Your Current Social Strategy Isn't Enough
What Winning Brands Do with Online Reviews
Leveraging Guest Insights to Engage Employees to Deliver a Superior Guest Experience.
Social Evolution: Beyond Guest Recovery
Trending Dishes/Ingredients on Social Media that Drove Customer Loyalty in 2012
Live Demo Registration
newBrandAnalytics is the ultimate social intelligence tool for the food and beverage, hotel and retail industries. Sign up to attend this 30-minute demo to see firsthand just how powerful and simple this application is to use. Isn’t it time you found out what your customers are saying?
Every Wednesday at 1:00 p.m. ET
Complete this form, and a team member will email you the webinar link.