From Our Blog
Recently, we published an infographic about the reign of customer service and experience as the deciding factor when it comes to consumer purchases. More now than ever it seems that stories of exceptional customer service go viral. And since, 59% of consumers will try a new brand for a better service experience, these stories encourages […]
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I’ve always preferred Chipotle to Qdoba Mexican Grill. This preference was formed in high school. I thought the way the food tasted, the price and the overall experience were better at Chipotle. Plus at Chipotle I can be as picky as I want going down the assembly line, “Only half rice, please. Could you add […]
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On-Demand Resource Library
Social Media Food & Beverage Trends Index
RLC14 panel discussion “Why Millennials Are Eating Your Lunch” with newBrandAnalytics, Kimpton, Veggie Grill and SmashBurger
What Connected Consumers Demand From You Now – Forrester Research & newBrandAnalytics
Webinar Featuring Smashburger: SMASH Your Rivals with Social Competitive Intelligence
Social Competitive Intelligence eBook
Social Engagement Best Practices E-Book
Nate Riggs Presents: Social Restaurant Podcast #3: Zoës Kitchen On Social Intelligence
Learn expert tips & tricks to make Facebook work for you.
Learn expert tips & tricks to make Twitter work for you.
Learn expert tips & tricks to make Foursquare work for you.
Learn expert tips & tricks to make TripAdvisor work for you.
A Conversation with Molly Catalano, Director of Communications & PR for Five Guys
A Conversation with Melissa Scully, VP - Operations for Garces Restaurant Group
A Conversation with Bob Gannon, VP - Marketing Strategy & Insights for Ruby Tuesday
Industry Experts Tell All: Why Your Current Social Strategy Isn't Enough
What Winning Brands Do with Online Reviews
Leveraging Guest Insights to Engage Employees to Deliver a Superior Guest Experience.
Social Evolution: Beyond Guest Recovery
Trending Dishes/Ingredients on Social Media that Drove Customer Loyalty in 2012
Live Demo Registration
newBrandAnalytics is the ultimate social intelligence tool for the food and beverage, hotel and retail industries. Sign up to attend this 30-minute demo to see firsthand just how powerful and simple this application is to use. Isn’t it time you found out what your customers are saying?
Every Wednesday at 1:00 p.m. ET
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