From Our Blog
Since 1964, Arby’s has been focused on serving quality meats, working to prefect their “Meatcraft™.” They boast getting in at 8am every morning (even though they don’t open until 11am) because good food takes time to prepare. But are they spending too much time focused on meat and not enough on other areas of the customer […]
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After a rough few years, the hospitality industry is on the uptick. PWC expects a 7.6% RevPAR increase in 2014, and industry-wide occupancy levels are expected to reach 64.8% in 2015—the highest since 1995. But it’s not all sunshine and rainbows. There’s a new player coming in to disrupt the market: AirBnB. In this week’s […]
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On-Demand Resource Library
Social Media Food & Beverage Trends Index
RLC14 panel discussion “Why Millennials Are Eating Your Lunch” with newBrandAnalytics, Kimpton, Veggie Grill and SmashBurger
What Connected Consumers Demand From You Now – Forrester Research & newBrandAnalytics
Webinar Featuring Smashburger: SMASH Your Rivals with Social Competitive Intelligence
Social Competitive Intelligence eBook
Social Engagement Best Practices E-Book
Nate Riggs Presents: Social Restaurant Podcast #3: Zoës Kitchen On Social Intelligence
Learn expert tips & tricks to make Facebook work for you.
Learn expert tips & tricks to make Twitter work for you.
Learn expert tips & tricks to make Foursquare work for you.
Learn expert tips & tricks to make TripAdvisor work for you.
A Conversation with Molly Catalano, Director of Communications & PR for Five Guys
A Conversation with Melissa Scully, VP - Operations for Garces Restaurant Group
A Conversation with Bob Gannon, VP - Marketing Strategy & Insights for Ruby Tuesday
Industry Experts Tell All: Why Your Current Social Strategy Isn't Enough
What Winning Brands Do with Online Reviews
Leveraging Guest Insights to Engage Employees to Deliver a Superior Guest Experience.
Social Evolution: Beyond Guest Recovery
Trending Dishes/Ingredients on Social Media that Drove Customer Loyalty in 2012
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