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About newBrandAnalytics

newBrandAnalytics provides an enterprise-grade suite of industry-tailored Social Business Intelligence solutions that enable leading organizations to improve customer experience across all touch points. Marketing, operations, and advertising executives use newBrandAnalytics to listen to, understand and take action on ever-changing customer sentiment across social and traditional media to increase and sustain customer loyalty, profits and market share. Its flagship offering, Social Guest Satisfaction, is the world's first and only real-time solution that mines credible guest feedback from social media and synthesizes it into the richest customer insight to equip brands, regions, and units with the actionable insight needed to improve guest satisfaction and loyalty, increase revenue, and drive sustainable bottom-line results.