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Start engaging with customers differently with the easy-to-use software that thousands of restaurants and hotels use to uncover operational improvements every day.

Your free trial gives you the tools to:


newBrandAnalytics brought in a wealth of real-time
information we could use to create a proactive—not
reactive—strategy.
CEO Richard Federico,
P.F. Chang’s
Quoted by The
Wall Street Journal
What is newBrandAnalytics?

We decipher and analyze reams of unstructured social media feedback and translate it into insights at local, regional and brand levels for our customers based on the operational categories that matter most, so your managers can fix the experience and foster repeat guests.