nBA Pulse - The Ultimate Brand Monitor
We think capturing consumers’ conversations about your brand shouldn’t be like having a second job. Experience an easier way with nBA Pulse. Monitor any subject across the web, identify large influencers and understand what’s driving the buzz that’s impacting your brand all without having to sit behind your computer 24/7.
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Wide Spectrum Social Analytics
We make it simple to annotate the findings to share with GMs and managers.
There are three features of Pulse that set us apart from first-generation tools:
Quickly explore social data related to your brand, store locations and competitors with one click. Easily identify causes of spikes in volume, reach and sentiment. Even track hot topics by gender and geography.
Early Warning System
Stay on the forefront of social conversations with our intelligent language algorithms. We provide instant alerts to all users for potential crisis issues or game-changing viral opportunities. Filter conversations by daypart for exact pinpointing.
Volume and reach metrics displayed in well-defined word clouds and charts. Pulse gives you the power of operational insights, competitive analysis and customer engagement when leveraged with our complete platform.
nBA Pulse Makes Brand Monitoring Easy for the Whole Team
“I love how it enables my team to track consumer chatter about our marketing campaigns. Now we can work faster and smarter when tweaking our commercialization plans.”
“Pulse makes our department look like the hero every time anyone with any influence says anything about us online. We can reach out and turn that social VIP or news reporter into our best advocate!”
“Customers’ voices differ from place to place, and following trends gets tough in this 24/7 social world. Pulse makes my life easier by highlighting the most important chatter by location so I can focus on strategy.”
“With Pulse’s volatility alerts, we’re the first to know what’s being said about us online, by whom and from where so we can decide to encourage or neutralize it.”