What Connected Consumers Demand From You Now
Forrester Research & newBrandAnalytics


Learn More...

What We Do

newBrandAnalytics is a social media monitoring and online reputation management tool that transforms online reviews into operational social intelligence. Our unique approach extracts targeted, local insights from volumes of unstructured social media data, pinpointing ways your company can excel in customer experience management.

Learn More...

Why nBA?

Our Social Listening Heroes Include

See More

newBrandAnalytics is Powering Reputation Tracker

Reputation Tracker

Every week readers of Restaurant Business get exclusive coverage from nBA on the top national restaurant chains that bring in the most positive and negative comments on social media.

Learn More

Social Media Intelligence @ Work

First Watch Engages with Yelp Reviewers

Read More..

6 Reasons Why Brands Replaced Mystery Shops With Real Customer Feedback – PART 2

Read More..

Wake Up from the Social Analytics Nightmare: Top 5 Suggestions

Read More..